Please follow the directions below to create a new email account on Outlook 2002/XP.

1.) To begin the process, open Outlook 2002/XP. You should be presented with the window below. Click on 'Tools', then 'E-mail Accounts'.

2.) Choose 'Add a new e-mail account', then click 'Next'.

3.) Choose 'POP3', then click 'Next'.

4.) Type your full name next to 'Your Name:'. Type in your email address, using all-lowercase letters. Don't forget to put the @ symbol, and do not use any spaces whatsoever. Use the following information for the items under 'Server Information':

• Incoming mail (POP3 or IMAP) server: mail.yourdomain.com (ie... mail.gregrobert.com)
• Outgoing mail (SMTP) server: Use your ISP provided outgoing mail server.  If you do not know this, you will have to call the company that provides your internet service.  ie.. smtp.sbcglobal.net.  If your ISP does not provide an outgoing email server, you may use mail.yourdomain.com as your outgoing, but we can not guarantee that this will work all the time!

Under 'Logon Information', type in your username, where username is username@yourdomain.com.  Type in your password. Make sure that both items are typed in all-lowercase letters, then click 'Next' to continue.

5.) A new window will pop up as shown below. Type in 'Nicayla Server' under 'Mail Account'. If you'd like to fill in something for 'Organization', here's where you can do it. It isn't necessary to fill in anything under 'Reply E-mail:' unless you'd like replies to go to a different email address. Click the 'Outgoing Server' tab to proceed to Step 6.

6.) If you are using "mail.yourdomain.com" as your outgoing, you need to check 'My outgoing server (SMTP) requires authentication', then choose 'Use same settings as my incoming mail server'. If you are using your ISP's outgoing mail server, skip this step or contact your ISP for details on how this is to be configured.  Click on the 'Connection' tab to proceed to Step 7.

7.) You need to check 'Connect using my phone line' as shown below if you are using a phone line connection.  If you are on a company LAN or wireless, you must check the "Connect using my local area network (LAN)".  

8.) At this point, everything that needs to be filled out is completed. Click on 'Test Account Settings...' and Outlook 2002 will check to make sure everything is correct. If everything is correct, you'll see the second window below. If anything doesn't show up as 'Completed', write down any errors and re-check your settings. If there were no errors, click 'Close' in that window, then click 'Next' in the first window below, then you can click 'Finish' and you'll be done.